Shipping Policy

We are committed an exceptional customer experience. Please review the following policy regarding shipping & handling. If you have any questions regarding shipping please contact our support team at info@villa318.com or (866) 339-2029.

Order Processing

Orders are typically processed within 1–3 business days (Monday–Friday, excluding holidays). During high-volume periods (sales, new releases), processing may take longer.
Shipping Fees

Economy Shipping = Free for orders over $50.00
Economy Shipping = $3.18
Standard Shipping = $6.18
Expedited Shipping= $12.18

Shipping Carriers & Methods

We ship via UPS or USPS. Expedited shipping is available at an additional cost. 

Estimated delivery times:

Economy Shipping: 5–8 business days
Standard Shipping: 3–5 business days
Expedited Shipping: 2-3 business days
Delivery times may vary depending on location and carrier delays.

Shipping Restrictions

We do not ship internationally 

Shipping Confirmation & Tracking

Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to become available after shipment.

Lost or Damaged Shipments

If your package is lost or arrives damaged, please contact us within 5 business days of delivery. We will assist in filing a claim with the carrier and ensure a resolution.